In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 18:31 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

About This Site

Welcome to AlienVault's public status page for USM Central. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Central Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 22, 2021
Completed - The scheduled maintenance has been completed.
Sep 22, 15:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 13:02 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Sep 22, 12:00 UTC
Sep 21, 2021
Completed - The scheduled maintenance has been completed.
Sep 21, 12:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 11:22 UTC
Scheduled - A USM Central service update is planned for Wednesday September 22 2021.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0400-0600 UTC (Thursday September 23 2021)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Sep 21, 11:20 UTC
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021
Completed - The scheduled maintenance has been completed.
Sep 18, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:03 UTC
Scheduled - The USM Central service for EMEA region is under routine maintenance. You may experience temporary disruption during this period.
Sep 18, 20:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 18, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 16:03 UTC
Scheduled - The USM Central service for APAC region is under routine maintenance. You may experience temporary disruption during this period.
Sep 18, 16:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 18, 11:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 11:01 UTC
Scheduled - The USM Central service for AMER region is under routine maintenance. You may experience temporary disruption during this period.
Sep 18, 11:00 UTC
Sep 17, 2021
Resolved - All USMC service updates have now been completed. The issue with Orchestration Rules has now been resolved.

If you are still experiencing an issue, please create a case at https://success.alienvault.com/ for further assistance.
Sep 17, 08:24 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 16, 11:59 UTC
Investigating - We have identified an issue related to Orchestration Rules not being displayed correctly in USM Central Service.
We have created a fix for this and in order to resolve, an update is required for all USM Central customers.

We plan to update these as soon as possible. Regions will be updated starting today, Thursday September 16 2021.
Updates will be scheduled as follows:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0400-0600 UTC (Friday September 17 2021)
Sep 16, 11:50 UTC
Completed - The scheduled maintenance has been completed.
Sep 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 04:01 UTC
Scheduled - The USM Central service update for customers in the AMER region will commence 1 hour from now.

Service update window is 2 hours. All customers in AMER are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Sep 17, 03:00 UTC
Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 18:30 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Sep 16, 17:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 16, 15:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 13:06 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Sep 16, 12:05 UTC
Sep 15, 2021
Completed - The scheduled maintenance has been completed.
Sep 15, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:01 UTC
Scheduled - The USM Central service update for customers in the AMER region will commence 1 hour from now.

Service update window is 2 hours. All customers in AMER are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Sep 15, 03:00 UTC
Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 20:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 18:31 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Sep 14, 17:31 UTC
Completed - The scheduled maintenance has been completed.
Sep 14, 15:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 13:01 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.
Sep 14, 12:00 UTC
Sep 13, 2021
Completed - The scheduled maintenance has been completed.
Sep 13, 11:43 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 13, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 10:44 UTC
Scheduled - A USM Central service update is planned for Tuesday September 14 2021.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0400-0600 UTC (Wednesday September 15 2021)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.
Sep 13, 10:43 UTC
Sep 12, 2021

No incidents reported.

Sep 11, 2021
Completed - The scheduled maintenance has been completed.
Sep 11, 20:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 20:04 UTC
Scheduled - The USM Central service for EMEA region is under routine maintenance. You may experience temporary disruption during this period.
Sep 11, 20:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 16:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 16:01 UTC
Scheduled - The USM Central service for APAC region is under routine maintenance. You may experience temporary disruption during this period.
Sep 11, 16:00 UTC
Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.