Update - We will be restarting USM Anywhere and USM Central for some customers to resolve the issue. The expected downtime will be no longer than one hour for all customers.
Jun 12, 2024 - 15:18 UTC
Investigating - We are aware of an issue impacting USM Central which causes performance degradation and prevents some users from logging in. We are actively working to resolve the issue.
Jun 11, 2024 - 16:59 UTC

About This Site

Welcome to AlienVault's public status page for USM Central. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Central Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 17, 2024

No incidents reported today.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024
Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:01 UTC
Scheduled - The USM Central service update for customers in the AMER region will commence 1 hour from now.

Service update window is 2 hours. All customers in AMER are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Jun 11, 05:00 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 07:01 UTC
Scheduled - A USM Central service update is planned for Monday June 10 2024.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0600-0800 UTC (Tuesday June 11 2024)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.

Jun 9, 07:00 UTC
Jun 10, 2024
Completed - The scheduled maintenance has been completed.
Jun 10, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 19:31 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Jun 10, 18:30 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 14:01 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Jun 10, 13:00 UTC
Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024
Resolved - This incident has been resolved.
Jun 4, 07:14 UTC
Identified - We are aware of a connectivity issue impacting users and are actively working to resolve the issue.
Jun 3, 21:42 UTC
Jun 3, 2024