Identified - We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.
Mar 01, 2026 - 16:03 UTC
Welcome to AlienVault's public status page for USM Central. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.
USM Central Service
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 1, 2026
Unresolved incident: Issue for USM Anywhere and USM Central in Dubai Region.
Resolved -
System are working fine now
Feb 27, 09:49 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 27, 00:34 UTC
Identified -
The issue has been identified and a fix is being implemented.
Feb 27, 00:08 UTC
Investigating -
We are experiencing a technical hurdle that is preventing our analysts from updating alarm statuses in real-time across multiple instances. Active threat monitoring remains unaffected; however, the visibility of these updates in your portal may be temporarily delayed. Our engineering team is currently working on it.
Feb 26, 21:23 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 08:01 UTC
Scheduled -
A USM Central service update is planned for Monday February 23 2026.
Customers are scheduled to be updated at the following times: - APAC -> 1300-1500 UTC - EMEA -> 1830-2030 UTC - AMER -> 0600-0800 UTC (Tuesday February 24 2026)
In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.
During the update window, your service may be unavailable for up to 15 minutes.
Feb 22, 08:00 UTC
