Update - Services continue to be impacted by incidents in 2 of the 3 availability zones for customers in the Dubai region. We do not have a timeline of when this will be resolved by AWS. It is highly recommended that customers redeploy in other European or Asia Pacific regions at this time.
Mar 06, 2026 - 09:59 UTC
Mar 06, 2026 - 09:59 UTC
Identified - We are aware of an issue impacting customers deployed in the Dubai region. A power issue affecting one of the datacenters used by our cloud provider in the region is impacting our services.
Mar 01, 2026 - 16:03 UTC
Mar 01, 2026 - 16:03 UTC
About This Site
Welcome to AlienVault's public status page for USM Central. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.
USM Central Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
USM Central Planned Service Update Apr 19, 2026 07:01 - Apr 21, 2026 07:00 UTC
A USM Central service update is planned for Monday April 20 2026.
Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0600-0800 UTC (Tuesday April 21 2026)
In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.
During the update window, your service may be unavailable for up to 15 minutes.
Posted on Apr 19, 2026 - 07:00 UTC
Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0600-0800 UTC (Tuesday April 21 2026)
In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.
During the update window, your service may be unavailable for up to 15 minutes.
Posted on Apr 19, 2026 - 07:00 UTC