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Welcome to AlienVault's public status page for USM Central. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Central Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Completed - The scheduled maintenance has been completed.
Sep 27, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 06:01 UTC
Scheduled - The USM Central service update for customers in the AMER region will commence 1 hour from now.

Service update window is 2 hours. All customers in AMER are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Sep 27, 05:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 27, 07:53 UTC
Scheduled - A USM Central service update is planned for Tuesday September 26 2023.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0600-0800 UTC (Wednesday September 27 2023)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.

Sep 25, 07:52 UTC
Sep 26, 2023
Completed - The scheduled maintenance has been completed.
Sep 26, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 19:30 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Sep 26, 18:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 26, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 14:00 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Sep 26, 13:00 UTC
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved.
Sep 20, 17:49 UTC
Investigating - We are aware of a potential issue with Alarms not being sent to the Central, they are currently being generated on the instances. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
Sep 20, 13:11 UTC