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Welcome to AlienVault's public status page for USM Central. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Central Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025
Resolved - This incident has been resolved.
Aug 25, 15:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 22, 20:42 UTC
Investigating - We are aware of a potential issue with Users being logged out unexpectedly and that may be impacting your services in USM Central. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
Aug 22, 18:55 UTC
Aug 24, 2025

No incidents reported.

Aug 23, 2025
Completed - The scheduled maintenance has been completed.
Aug 23, 09:26 UTC
Scheduled - A USM Central service update is planned for Thursday August 21 2025.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.

Aug 21, 09:25 UTC
Aug 22, 2025
Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 19:30 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Aug 21, 18:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 21, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 14:00 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Aug 21, 13:00 UTC
Completed - The scheduled maintenance has been completed.
Aug 21, 10:07 UTC
Scheduled - A USM Central service update is planned for Wednesday August 20 2025.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0600-0800 UTC (Thursday August 21 2025)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.

Aug 19, 10:06 UTC
Completed - The scheduled maintenance has been completed.
Aug 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 06:00 UTC
Scheduled - The USM Central service update for customers in the AMER region will commence 1 hour from now.

Service update window is 2 hours. All customers in AMER are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Aug 21, 05:00 UTC
Aug 20, 2025
Completed - The scheduled maintenance has been completed.
Aug 20, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 19:30 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Aug 20, 18:30 UTC
Completed - The scheduled maintenance has been completed.
Aug 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 14:00 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Aug 20, 13:00 UTC