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Welcome to AlienVault's public status page for USM Central. Any issues or upcoming maintenance on the service will be posted here. Please subscribe to updates to be personally advised of service issues.

USM Central Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 16, 2025

No incidents reported today.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Completed - The scheduled maintenance has been completed.
Sep 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 06:00 UTC
Scheduled - The USM Central service update for customers in the AMER region will commence 1 hour from now.

Service update window is 2 hours. All customers in AMER are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Sep 9, 05:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 9, 07:01 UTC
Scheduled - A USM Central service update is planned for Monday September 08 2025.

Customers are scheduled to be updated at the following times:
- APAC -> 1300-1500 UTC
- EMEA -> 1830-2030 UTC
- AMER -> 0600-0800 UTC (Tuesday September 09 2025)

In some circumstances, upgrades may be run over several days and you will receive separate notifications before each region is updated.

During the update window, your service may be unavailable for up to 15 minutes.

Sep 7, 07:00 UTC
Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 21:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 19:30 UTC
Scheduled - The USM Central service update for customers in the EMEA region will commence 1 hour from now.

Service update window is 2 hours. All customers in EMEA are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Sep 8, 18:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 14:00 UTC
Scheduled - The USM Central service update for customers in the APAC region will commence 1 hour from now.

Service update window is 2 hours. All customers in APAC are planned to be updated during this time period.

Your service may be unavailable for up to 15 minutes during this period whilst it is being updated.

Sep 8, 13:00 UTC
Resolved - This incident has been resolved.
Sep 8, 06:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 22:48 UTC
Investigating - We are aware of a potential issue with Alarms from USMA not syncing that may be impacting your services in USM Central us-east-1 Region. We are investigating the issue and will continue to provide timely updates as more information becomes available. Thank you for your attention and patience as we work on this issue.
Sep 5, 18:15 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.